The DMS NPC Website Private Policy explains how DMS NPC obtains, uses, and discloses personal information, in accordance with the requirements of the South African Protection of Personal Information Act (POPIA).

DMS NPC is committed to protecting the privacy of individuals and developing technology that provides users with a safe online experience. This policy applies to the DMS NPC website and governs data collection and usage and will ensure that personal information collected, is used properly, lawfully, and transparently. By using the DMS NPC website, users hereby consent to the data practices described in this statement.

Personal Information Collected by DMS NPC

The information that DMS NPC collects is information that is directly, and voluntarily provided by users to the company in a variety of online forms.

DMS NPC collects, and processes provided personal information to primarily contact individuals for the purpose of clarifying information, understanding requirements, and delivering disaster risk management-related solutions accordingly. For this purpose, DMS NPC will collect contact details provided by individuals, including, but not limited to an individual’s name, contact number, email address, designation, and organisation. This also applies to the DMS NPC RSVP web page for purpose of organising and coordinating remote workshops.

Website usage information may be collected using “cookies”, which allows DMS NPC to collect standard internet visitor usage information.

The Use of Personal Information by DMS NPC

DMS NPC will use personal information provided by individuals only for the purposes for which it was collected and agreed with respective individuals. In addition, where necessary individual information may be retained to:

  • gather contact information as indicated;
  • confirm and verify the identity of individuals or to verify that an individual is an authorised user for security purposes;
  • detect and prevent fraud, crime, money laundering or other malpractice;
  • support legal proceedings;
  • conduct market or customer satisfaction research or for statistical analysis;
  • support audit and or record keeping; and
  • support project reporting and or research.

DMS NPC may share personal information with Quality Assurance Bodies and or authorised service providers (partners) who are involved in the delivery of products or solutions to the individual/s involved. DMS NPC has service level agreements in place to ensure that all authorised partners comply with the privacy requirements as required by POPIA.

Personal data is processed at the Company’s operating offices and in any other locations where the parties involved in the processing are located. The sharing of personal information includes, in practice, the transferring of data. It means that this information may be transferred to and maintained on computers located outside of the Company’s operating offices, province or other governmental jurisdiction where the data Privacy Policy may differ from DMS NPC Privacy Policy. 

Consent by individuals / users to this Privacy Policy followed by individuals / users’ submission of such information represents agreement to that transfer. 

The Company will take all steps reasonably necessary to ensure that personal data is treated securely and in accordance with this Privacy Policy and no transfer of Personal Data will take place to an organisation unless there are adequate controls in place including the security of personal data and other personal information.

DMS NPC may disclose personal information:

  • Where the company has a duty or a right to disclose the information in terms of law or industry codes; and
  • Where the company believes it is necessary to protect the rights of individuals.

Timeframe for Storing Personal Information

DMS NPC will retain any electronic personal information for as long as is needed to fulfil the purposes outlined above, unless a longer retention period is required or permitted by law (i.e., tax, accounting, or other legal requirements). When the company no longer has ongoing legitimate business need to process personal information, DMS NPC will erase or destroy it.

Data Breach Reporting

DMS NPC will promptly notify any affected users and appropriate supervisory authorities on a data breach within data structures directly controlled by DMS NPC or, as appropriate, as any such data breach is reported to DMS NPC by any of the company’s authorised partners.

Rights of Individuals / Users:

Access to personal information

Should an individual / user believe that any personal data held by DMS NPC is incorrect or incomplete, the individual / user has the right to request a copy of the personal information. To do this, DMS NPC must be contacted at to specify what personal information is required. This will be subject to security protocols including a certified copy of an individual / user’s ID document to confirm identity before providing details of personal information.

Correction or erasing of personal information

Individuals / users have the right to ask DMS NPC to update, correct or erase personal information. This will be subject to security protocols including a certified copy of an individual / user’s ID document to confirm identity before making changes to personal information held by DMS NPC.


By using the DMS NPC website, the individual / users consent to the DMS NPC policy and use of cookies. An individual / user may refuse cookies by turning them off in their browser. If an individual / user has set their browser to warn them before accepting cookies, the individual / user will receive the warning message with each cookie. Cookies do not need to be turned on to use the DMS NPC site, however, to maximise user experience on the DMS NPC website and participate in all features, cookies will need to be enabled.


DMS NPC only emails contacts with whom the company has had a business relationship with within the last 20 years. DMS NPC may email individuals that may have registered for specific training courses and or enquired about training and or solutions and opted in to receive marketing communication.

All recipients will be provided with an opportunity to unsubscribe via email.

Third-party Disclosure

DMS NPC does not sell or trade Personally Identifiable Information to outside parties unless individuals are provided with advance notice.

Links to Other Websites

The DMS NPC website platform may contain links to other websites that are not operated by DMS NPC. Users will be directed to a third party’s site if third-party links are accessed from the DMS NPC website. DMS NPC strongly advises users to review the Privacy Policy of every website visited and where personal information is required to be submitted.

DMS NPC have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


reCAPTCHA v3 is implemented on DMS NPC's website, and the use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use. reCAPTCHA is only used to fight spam and abuse on DMS NPC's website. reCAPTCHA will not be used for other purposes such as determining a user's creditworthiness, employment eligibility, financial status, or insurability.

How to Contact DMS NPC

For any queries about this policy; for further information about DMS NPC privacy practices; to withdraw consent; exercise preferences or access or correct personal information, DMS NPC is contactable at

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